Welcome to Online Art Workshops! As a digital artist pioneering the fusion of technology and art, we aim to provide inspiring, visually immersive, and emotionally resonant learning experiences. Please review our refund and cancellation policy below to understand the terms for booking, rescheduling, and cancellation of workshops.
1. Workshop Cancellation
- Customer Cancellations: If you cannot attend a workshop, you may cancel and receive a full refund if the cancellation request is submitted at least 7 days before the workshop start date.
- Cancellation within 7 days of the workshop start date will incur a 50% cancellation fee.
- No refunds will be issued for cancellations made 24 hours or less before the start time.
- Rescheduling: You may request to reschedule for a future workshop date or transfer your enrollment to another person by notifying us at least 24 hours in advance. Rescheduling is subject to availability and workshop capacity.
2. Workshop Cancellations by Online Art Workshops
In rare cases where a workshop must be canceled due to unforeseen circumstances, we will notify you as soon as possible, and you will have the option to:
- Reschedule for a future workshop date, or
- Receive a full refund of your enrollment fee.
3. Refund Process
- Approved refunds will be processed within 7-10 business days and returned to the original payment method.
- Please note that transaction fees may apply, depending on your payment provider.
4. Contact Information
For cancellations, rescheduling, or any questions regarding our workshops, please contact us at:
- Phone: +84 24 6257 3573
- Email: [email protected]
- Or visit us at: Savico Megamall, 7-9 Nguyen Van Linh Street, Gia Thuy, Long Bien, Hanoi 10000, Vietnam
Thank you for your interest in our Online Art Workshops. We’re excited to help you push the boundaries of digital creativity!