At Online Art Workshops, we are dedicated to providing exceptional customer support to enhance your experience as a digital artist. We aim to create a vibrant online community where creativity flourishes. Here’s our customer support policy to ensure you receive the assistance you need:

1. Support Availability

Our customer support team is available to assist you with any inquiries related to our online art workshops. You can reach us via the following methods:

  • Phone: +84 2462573573
  • Email: [email protected]
  • In-Person Visits:
    • Location: Savico Megamall, 7-9 Nguyễn Văn Linh Street, Gia Thụy, Long Biên, Hanoi 10000, Vietnam

Our support hours are Monday to Friday, 9 AM – 6 PM (GMT+7).

2. Types of Support

We offer support for various aspects of our online workshops, including:

  • Technical Assistance: Help with accessing and navigating the workshop platform.
  • Workshop Enrollment: Guidance on how to register for workshops and manage your account.
  • Feedback and Suggestions: We welcome your ideas on improving our offerings.

3. Response Times

We strive to respond to all inquiries promptly:

  • Email Inquiries: Expect a response within 24 hours on business days.
  • Phone Support: Calls will be answered during support hours. If you reach us outside of these hours, please leave a message, and we will return your call as soon as possible.

4. Feedback and Improvement

We value your feedback and consider it essential for our growth. If you have any suggestions or concerns about our workshops or services, please do not hesitate to reach out. Your insights will help us create a better experience for all our participants.

5. Community Engagement

As a pioneer in digital art, we encourage our community members to engage with us:

  • Join discussions on our blog about the intersection of technology and art.
  • Share your creations and experiences from our workshops on social media.

6. Commitment to Excellence

At Online Art Workshops, our goal is to inspire and support you in your artistic journey. We are committed to maintaining a positive and encouraging environment for all digital artists.

Thank you for choosing Online Art Workshops! We look forward to assisting you and helping you unleash your creative potential.

For more information, please visit our website: danteum.com or reach out via phone or email.